Frequently Asked Questions
-
What do the different values on the nutrition information panel mean?
The values in the 100g column informs you of the proportion of nutrients in the product and provides a useful comparison against other products. For example, 5.0g of carbohydrates in the 100g column means that the product contains 5% carbohydrates.
I want to know more about MasterFoods Professional
MasterFoods Professional, is the foodservice division of Mars Food & Nutrition. We manufacture a diverse range of trusted herbs & spices, sauces, mayonnaises, mustards, dressings, and other condiments suitable for any professional food business Australia wide.
With more than 96% of our products developed, tested, and manufactured locally, they not only get to the kitchen with less distance, but are also tailored to the palate of the Australian consumer.
Get in touch with one of our sales team for a detailed chat on any of our products: https://www.masterfoodsprofessional.com.au/about-us/meet-our-team(open in new tab)Is MasterFoods™ Professional Australian made?
MasterFoods™ has a proud heritage, starting as an Australian run family business in 1945.
Today, it is still a family run business as part of Mars Food & Nutrition Australia™, which is owned by the Mars family.
95% of MasterFoods™ and MasterFoods™ Professional products are manufactured at our plant on the NSW Central Coast.
What is MasterFoods™ Professional doing about recyclable packaging?
Our approach to sustainability is guided by our Global Mars Sustainable in a Generation Plan which you can learn more about here: https://www.mars.com/en-au/sustainability-plan(open in new tab)
If you have any further questions, please submit an enquiry: https://www.masterfoodsprofessional.com.au/contact-help(open in new tab)Are MasterFoods™ Professional products Halal certified?
Some of our products are Halal certified to meet the needs of our consumers in Australia and around the world. You can obtain a list of Halal certified products from our Consumer Care team by completing the form below or calling 1800 816 016.
https://www.masterfoodsprofessional.com.au/contact-help(open in new tab)Where do I find the product code to place an order with a distributor?
The product order code or 'sales order code' can be found under the 'Product Usage' tab of the product page on the website.
Are you running any promotions?
We run promotions from time to time and sometimes in partnership with major Foodservice distributors. Pls check the promotions page on our website regularly for upcoming promotions - https://www.masterfoodsprofessional.com.au/promotions
Better still, you can subscribe to our newsletter to get all the latest updates from MasterFoods™ Professional: https://www.masterfoodsprofessional.com.au/subscribe-newsletter
How do I find the closest foodservice distributor to me?
You can locate the foodservice distributor closest to you using our Find a Distributor tool
https://www.masterfoodsprofessional.com.au/chefs-hub/find-a-distributorI need to open a direct account with you or become a distributor.
Whilst we appreciate your interest in collaborating with us, we have specific requirements to establish and maintain direct accounts with Mars Food & Nutrition Australia™. If you believe that your business can meet and deliver to these requirements, please fill out a contact us form below or call 1800 816 016. https://www.masterfoodsprofessional.com.au/contact-help
Where can I buy your Foodservice or professional products range?
Our professional product range is available for purchase through major foodservice distributors such as PFD(open in new tab), Bidfood(open in new tab), Superior, Countrywide(open in new tab), NAFDA(open in new tab), Campbells, and other independent partners.